Contact Support

Email Support

Send us an email and we’ll respond within 24 hours (usually much faster).

support@ecomverse.study

Community Forum

Ask questions and get help from fellow members and mentors.

Members only

How do I access my account?

Once you’ve subscribed to a plan, you’ll receive a welcome email with your login credentials. Click the “Sign Up” button in the top right corner to access your account and all course materials.

What’s included in my subscription?

Your subscription includes access to courses, tools, and community based on your plan tier. Full Access members get all courses, PinVerse platform access, live Q&A sessions, and US legal setup guidance. Founder VIP members also receive 1-on-1 business calls and direct access to Waled.

How do I access the PinVerse platform?

PinVerse is included in all Full Access plans and above. After subscribing, you’ll find the PinVerse login link in your member dashboard, along with setup instructions and video tutorials.

Can I cancel my subscription?

Yes, you can cancel anytime through your account settings. Your access will continue until the end of your current billing period. We also offer a 7-day money-back guarantee for new subscribers.

How do I schedule a 1-on-1 call?

Founder VIP members can schedule calls through the member dashboard. You’ll receive a calendar link where you can book available time slots that fit your schedule.

Do you provide legal or tax advice?

No, we provide educational guidance and resources about US business setup, but we are not attorneys or tax professionals. We recommend consulting with qualified legal and tax advisors for your specific situation.

What if I need technical support?

For technical issues with the platform, PinVerse, or login problems, email us at support@ecomverse.study with details about the issue and screenshots if possible. We typically respond within a few hours.