Privacy Policy

Last Updated: February 12, 2026

1. Introduction

ECOMVERSE LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, platform, and services (collectively, “Services”), including the PinVerse SaaS platform.

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Create an account: Name, email address, password, country/location
  • Subscribe to a plan: Billing information, payment details (processed by third-party payment processors)
  • Participate in the community: Profile information, posts, comments, messages
  • Contact support: Email correspondence, support tickets, feedback
  • Schedule calls: Calendar information, business details shared during 1-on-1 consultations

2.2 Information Collected Automatically

When you access our Services, we automatically collect:

  • Device information: IP address, browser type, operating system, device identifiers
  • Usage data: Pages visited, time spent, courses accessed, tools used, login frequency
  • Cookies and tracking: Session data, preferences, analytics information
  • PinVerse usage: Content created, pins generated, AI tool usage patterns

2.3 Information from Third Parties

We may receive information from:

  • Payment processors: Transaction confirmations, payment status
  • Social media: If you link your social media accounts
  • Analytics providers: Aggregated usage statistics

3. How We Use Your Information

We use the collected information to:

3.1 Provide and Improve Services

  • Create and manage your account
  • Process payments and subscriptions
  • Deliver educational content, tools, and mentorship
  • Provide access to the PinVerse platform
  • Facilitate community interactions and live sessions
  • Improve and optimize our Services based on usage patterns

3.2 Communication

  • Send important account and service notifications
  • Respond to your inquiries and support requests
  • Send educational content, updates, and announcements
  • Notify you about new features, courses, or tools (you can opt out)

3.3 Security and Compliance

  • Detect, prevent, and address fraud or security issues
  • Enforce our Terms of Service
  • Comply with legal obligations

3.4 Analytics and Personalization

  • Analyze usage patterns to improve user experience
  • Personalize content recommendations
  • Conduct research and development

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who help us operate our business:

  • Payment processors: Stripe, PayPal (for billing and subscriptions)
  • Hosting providers: Cloud infrastructure and data storage
  • Email services: Transactional and marketing email delivery
  • Analytics tools: Google Analytics, usage tracking platforms
  • Customer support: Help desk and ticketing systems

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or government request.

4.3 Business Transfers

If ECOMVERSE is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share information with your explicit consent for specific purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site traffic and usage
  • Improve security

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit (SSL/TLS)
  • Secure data storage with encrypted databases
  • Regular security audits and updates
  • Access controls and authentication measures
  • Employee training on data protection

However, no system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our Services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you cancel your subscription, we may retain certain information for legal, tax, and business purposes. You can request deletion of your data by contacting us at support@ecomverse.study.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

8.1 Access and Portability

Request a copy of the personal information we hold about you.

8.2 Correction

Update or correct inaccurate information through your account settings.

8.3 Deletion

Request deletion of your personal information, subject to legal retention requirements.

8.4 Opt-Out

Unsubscribe from marketing emails by clicking the “unsubscribe” link in any email or adjusting your notification preferences.

8.5 Objection

Object to certain processing activities, where applicable under law.

To exercise these rights, contact us at support@ecomverse.study. We will respond to your request within 30 days.

9. International Data Transfers

ECOMVERSE operates in the United States. If you are accessing our Services from outside the US, your information will be transferred to, stored, and processed in the United States. By using our Services, you consent to this transfer and acknowledge that US privacy laws may differ from those in your country.

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will promptly delete it.

11. Third-Party Links

Our Services may contain links to third-party websites or services (e.g., Pinterest, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. The “Last Updated” date at the top of this policy indicates when it was last revised.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how it’s used
  • Right to delete your personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

14. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or UK, you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 8 above.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ECOMVERSE LLC
Email: support@ecomverse.study
Website: https://ecomverse.study

By using ECOMVERSE, you acknowledge that you have read and understood this Privacy Policy.